Current Opening
User Experience Consultant
Singapore | Full-time
About this position
PSYKHE is on a mission to reimagine, reframe, create and innovate by unlocking the power of design for our clients.
As a User Experience Research Consultant, you will be part of a multi-disciplinary team solving problems and designing the end-to-end journey of a service, across digital and physical channels.
Responsibilities
Support and facilitate evaluative and generative research activities across Asia (interviews, contextual enquiries, usability testing, workshops etc)
Synthesise research data, work collaboratively with teams to extrapolate and identify human insights
Use Design Thinking tools and methods to solve problems and drive change for our clients through 3 lenses : desirability, feasibility, viability
Develop core CX assets (research plans, personas, customer journey maps, wireframes) as required.
Articulate, explain and present the rationale behind the work
You are
Passionate about human centred design, and making an impact.
Understand and empathise with users – across clients, end customers, employees or the community for which we design.
Able to identify opportunities for improvement – be it to drive customer experience, operational efficiencies, societal impact or business growth.
Imagine and conceptualise new services, prototypes and experiences
Effective communicator and an emphatic listener
Hands on, with a strong working knowledge of design tools – InDesign, Photoshop, Illustrator, Axure, Sketch
Have a tertiary qualification in a discipline like Psychology, HCI, product design, User Experience or similar
Have an interest to specialise in a discipline of design (user experience, visual design, user research, etc)
Join us in our quest to make an impact for our clients.
Does this sound like you?
Apply for this role.
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