Meet Rachel,

UX Consultant & Social Lurker

With a masters in Anthropology from the University of Amsterdam, Rachel brings a research-driven approach rooted in an understanding of human behaviour. Her keen curiosity drives her to dive deeply into understanding what makes people and communities tick. Owing to her belief in the transformative potential of design, she is passionate about translating nuanced research insights into practicable solutions that create meaningful and delightful change.​

Rachel's most relevant experience includes: ​

  • Performed research and facilitated design sprints for the creation of the DBS ITAS Workbench, which was awarded the SG Good Design Mark 2023​

  • Conducted interviews and workshops for DBS Future of Work Employee Initiatives 

  • Facilitated workshops for the creation of DBS Transactional FX service blueprint​

  • UX Lead on CapitaLand ION website revamp; executed corridor usability tests to redesign IA, and created wireframes to facilitate requirements gathering and design sprints​

  • Championing and exploring sustainability and circular design research and activities

Imagine your favourite part of your job as an ice cream flavour. 
What would it be, and why?

The flavour fior di latte captures what I value most in my work. It’s disarmingly simple: wholly dependent on quality ingredients, it forsakes embellishment. Similarly, good design research creates clarity amid complexity, distilling meaningful insights from the overwhelming noise. The unassuming nature of both belies the care behind their creation.

What is something you are deeply curious about?

What happens in the space between humans and the designed world—that magical moment of encounter between person and object—is a question that continues to preoccupy me.

I’m fascinated by how visual and material culture mediates our encounters with the worlds we dwell in, evoking emotional and behavioural responses we’re not fully in control of. The images, artefacts, and spaces we create attempt to capture truth, but inevitably transform it. This waltz between what we create and how it shapes us is a source of wonder for me, and reminds me to stay humble, curious, and amenable.

Make an impact with us.

We are always on the lookout for the curious, bold and driven. Join us for the opportunity to push your bounds, hone your craft and make an impact.