AI by design: Sense

For leaders and teams at the start of their AI journey

You know AI matters but alignment is unclear, readiness is uneven, and real opportunities are hard to see.

Sense builds the foundation: a clear, documented view of where you stand and what’s possible.

Over 2–8 weeks, we align leadership on vision, assess organisational readiness, observe real workflows, and define the ethical guardrails to move forward with confidence.

Timeline: 2 to 8 weeks

What we do

Phase 1: Discovery & assessment

    • A structured workshop with core leadership team to define your organisation's AI ambition

    • Map business goals to AI opportunities and identify where AI creates measurable impact

    • Collaboratively develop a North Star vision that guides all future AI decisions and investments

    • Evaluate organisational readiness across people, processes, data, technology, and governance

    • Conduct targeted stakeholder interviews (leadership, IT, operations, end-users) to understand current workflows and capability gaps

    • Assess data quality, infrastructure readiness, and tech stack compatibility

    • Benchmark your AI maturity against industry standards

    • Conduct "day in the life" observations across key roles and departments

    • Map current workflows, pain points, manual workarounds, and inefficiencies

    • Identify where AI is already being used (authorised or shadow) and why

    • Map current-state workflows to identify where AI can create genuine value

Phase 2: Synthesis & planning

    • Translate fieldwork findings into visual current-state and future-state workflow maps

    • Identify priority opportunities where AI can reduce friction, automate work, or unlock new capabilities

    • Define the gaps between current and desired state with clear prioritisation

    • Establish foundational ethical guidelines tailored to your industry

    • Address bias mitigation, transparency, accountability, data privacy, and human oversight

    • Create practical governance framework and decision-making processes

Outcomes & Cost

Deliverables

  • AI vision alignment pack
    Your documented North Star, strategic priorities, success criteria, and ethical guidelines for responsible AI development.

  • Readiness & Maturity assessment report
    Assessment of your current state across people, processes, data, technology, and governance with readiness scores, gaps identified, and benchmarking.

  • Current-state vs future-state process maps
    Visual before-and-after workflow maps showing how work happens today, where AI fits tomorrow, and priority gaps to close.

Expected outcome

  • Documented clarity on where you stand today, where you need to go, and the priority gaps to close.

  • Leadership aligned on vision and ethics with a roadmap built from your reality.

Indicative price

from $18,000

    • Assessment will be for 1 department

    • Interview up to 8 employees in the department and shadow up to 2 employees

    • Data, tech stack and infrastructure can be accessed by our experts

Get started today

Think it. Test it. Transform it.

Check out the other phases of our AI strategy roadmap

  • Two women sitting at a table in a lush, green indoor garden, looking at a tablet and smiling.

    Sense

    Understand where you are and where to go.

    You’re at the start of your AI journey.

  • A woman is writing on a transparent board with many people sitting behind her in a classroom or workshop setting.

    Shape

    Turn ambition into actionable AI opportunity.

    You’re ready to turn AI ambition into actionable opportunities

  • A woman with glasses and headphones around her neck working on a desktop computer at an office desk, with a glass desk lamp and office supplies nearby.

    Spark

    Prototype and validate what works.

    You have defined use cases and want to test them.

  • Group of five young adults working on laptops around a wooden table in a cozy room with wooden walls, some with headphones, in a collaborative setting.

    Scale

    Move from pilot to production.

    You have validated prototypes ready for operational deployment.

  • Sustain

    Measure impact and evolve responsibly.

    AI has been implemented, but you want visibility into performance and impact.

Have a budget or a tight timeline?

Reach out to discuss how we can tailor our approach to suit your requirements.

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AI by design: Shape